How to Enable A Better Traveler Experience with Travel API?

By TPD Admin   February 28, 2021

Travelling involves many challenges, some of which includes flight delays, ground transportation unavailability, hotel overbooking, and more. The existence of any of these issues results in a deprecated customer experience. To eradicate the annoying consequences of these very travel concerns, travel technology has emerged as a boon and Travel API come to the rescue.

APIs allows travellers to receive flight updates and other travel-related information so that they can plan ahead accordingly in a timely manner. Let’s have a look at how the travel and hospitality sector is leveraging APIs for improving customer’s satisfaction and build up loyalty.

Aptly Sharing Flight Delay Status with Travelers

In the travel domain, flight delays are a common scenario and it influences the overall travel experience of the customer. If the traveller is having one or more connecting flights, the scenario gets even worse. Previously, the travellers stay unaware of this information until they hit the boarding gate. However, some of the airlines take the initiative to keep their travellers informed with every single travel update. By integrating travel APIs , the airlines can communicate any delays to the passengers through text messaging.

Improvement in Travel Itineraries with Travel API

Travel APIs serve numerous benefits while developing itineraries. If a customer is looking to book a trip to the Maldives on a particular set of dates and on a specific airline, the travel API can recommend similar travel destinations in the specified budget. The travel API can also suggest cheaper flight deals for the selected location and the selected dates. Provided as an OTA branded booking engine for websites, the passengers get the flexibility to book their flights on their own without dealing with the travel agents.

Stay Connected with Customers Effortlessly

The biggest advantage of leveraging travel API in the existing booking stack is that it allows travel service providers to reach the traveller via multiple channels. Travel APIs are undoubtedly critical to the new travel infrastructure as it’s crucially important to stay connected with your customer while they travel. If particular cases, when hands-on attention is required, the travel agents can directly contact the traveller to alert them about the changing travel conditions.

In today’s competitive era, travel agents and airlines are vying to build a comprehensive platform for travellers. Travel APIs is the need of the hour and the one who understands this significant requirement of the travel sector will stand the opportunity to grab more customers and make more money.

---

Related Posts

---